How do you price your services?
There are a variety of factors that go into the cost of service. For example, the number of hours, location, specific duty requirements and other contributions as well. We would be happy to meet with you and discuss what your specific needs are.
What type of background check is carried out on your security guards?
We conduct an extensive internal investigation including prior employment and personal preferences. We perform a vital search into each applicant’s background which includes home visits.
What type of training do your security guards receive?
Our training program consists of both physical and classroom training that covers the country laws and general security procedures. In addition, all security personnel receive specific on -site induction for each individual client. All security officers are properly trained before starting their assignment.
Are your security officers supervised?
The security guard check in using a designated log book which verifies the officers on and off duty. Phoenix Security company has a chief security guard who supervises all guards out in the field and routinely monitors the performance of all team members. Through their supervision, training and inspection, our clients are assured high quality service.
Do the security guards keep daily reports?
Depending on management needs, daily security reports can be provided for each shift. Incident reports will be provided should a security violation occur. This would consist of any criminal activity, property loss or damage and any falls or injuries occurring on the property. Electronic reporting can also be provided to clients.
Is your security company licenced?
Yes. We are licensed through Patent and Company Registration Agency (PACRA)